• Payment by cash or bank transfer.
• $5 extra for any credit card transaction.
• Soiling/Rubbishing the shuttle van in any form incurs $250 cleaning charges.
• Booking is compulsory.
• $65 an hour in CBD (for tour).
• Minimum Cancellation 1 hour, or fees apply.
• Each extra Baggage other than 2 baggages per person may be charged $5 extra.
• Surf Boards, Push Bike, Baby Seats, Oversize baggage etc. each $5 extra.
• We do not give refunds on wrong dates given for departure or arrival days and times.
• There are no refunds given on bookings cancelled within 12 hours.
• All "meet and greet" fares $5 charge extra.
• All jobs performed from Midnight till 0500 hrs will be charged $5 extra.
• All cancellations of Pre - Paid Confirmed Bookings prior to Departure / Arrivals will attract an administration fee of $25.00 per booking.

Detailed Terms & Conditions...

Agreement between the user & South Auckland Shuttles & Tours Limited

South Auckland Shuttles & Tours Limited's web site is comprised of numerous web pages maintained by themselves.

South Auckland Shuttles & Tours Limited's web site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the South Auckland Shuttles & Tours Limited web site constitutes your agreement to all such terms, conditions, and notices.

Modification Of These Terms Of Use

South Auckland Shuttles & Tours Limited reserves the right to change the terms, conditions, and notices under which the South Auckland Shuttles & Tours Limited Web Site is offered, including but not limited to the charges associated with the use of the South Auckland Shuttles & Tours Limited web site.

Refunds & Payment Disputes

If you feel that a refund is required or you wish to dispute a fare/bill you will need to apply in writing to South Auckland Shuttles & Tours Limited. When applying for a refund you must include Your Name, Taxis Drivers ID number, Pick up and Drop off locations, Dates & Times, and what/why you are applying for the refund. We will process refunds by:

• crediting your credit card or
• provide a voucher which can be redeemed on any future South Auckland Shuttles & Tours Limited pick ups with 12 months validity. The amount refunded will depend on the reason for the refund.
• Bank Deposit

PLEASE NOTE: A full refund is not always given, as this is determined by several key points e.g. distance travelled, customer and driver comments etc.

All customer details & credit card details supplied by the "user" on the South Auckland Shuttles & Tours Limited web site is made over a secure connection to protect both the customer and South Auckland Shuttles & Tours Limited.

What If I Have A Complaint?

A procedure is in place for people who wish to make a complaint about a passenger service and have it investigated by the appropriate transport authorities. If the matter is serious, or concerns criminal activity, you should contact the New Zealand Police.

Otherwise, it is recommended that you first make your complaint directly to South Auckland Shuttles & Tours Limited. South Auckland Shuttles & Tours Limited are required by law to keep a Complaints Register which is available for inspection by the Land Transport New Zealand (LTNZ).

If you are not satisfied with the result of the company’s internal investigation, you may make your complaint to the Compliance Section of the LTNZ in your region.

All complaints should be sent to South Auckland Shuttles & Tours Limited in writing, making sure you keep a copy of the complaint & note the time & date of the complaint being posted.

http://www.consumer.org.nz/reports/making-a-complaint

Links To 3rd Party Sites

The South Auckland Shuttles & Tours Limited web site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of South Auckland Shuttles & Tours Limited and South Auckland Shuttles & Tours Limited is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.South Auckland Shuttles & Tours Limited is not responsible for webcasting or any other form of transmission received from any Linked Site. South Auckland Shuttles & Tours Limited is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by South Auckland Shuttles & Tours Limited of the site or any association with its operators unless otherwise stated.

No Unlawful Or Prohibited Use

As a condition of your use of the South Auckland Shuttles & Tours Limited Web Site, you warrant to South Auckland Shuttles & Tours Limited that you will not use the South Auckland Shuttles & Tours Limited Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the South Auckland Shuttles & Tours Limited Web Site in any manner which could damage, disable, overburden, or impair theSouth Auckland Shuttles & Tours Limited Web Site or interfere with any other party's use and enjoyment of the South Auckland Shuttles & Tours Limited Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the South Auckland Shuttles & Tours Limited Web Site.

Use Of Communication Services

The South Auckland Shuttles & Tours Limited Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
• Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
• Conduct or forward surveys, contests, pyramid schemes or chain letters.
• Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
• Restrict or inhibit any other user from using and enjoying the Communication Services.
• Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
• Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
• Violate any applicable laws or regulations.

South Auckland Shuttles & Tours Limited has no obligation to monitor the Communication Services. However, South Auckland Shuttles & Tours Limited reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. South Auckland Shuttles & Tours Limited reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

South Auckland Shuttles & Tours Limited reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in South Auckland Shuttles & Tours Limited's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. South Auckland Shuttles & Tours Limited does not control or endorse the content, messages or information found in any Communication Service and, therefore, South Auckland Shuttles & Tours Limited specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorised South Auckland Shuttles & Tours Limited spokespersons, and their views do not necessarily reflect those of South Auckland Shuttles & Tours Limited.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
MATERIALS PROVIDED TO South Auckland Shuttles & Tours Limited OR POSTED AT ANY South Auckland Shuttles & Tours Limited WEB SITE

South Auckland Shuttles & Tours Limited does not claim ownership of the materials you provide to South Auckland Shuttles & Tours Limited (including feedback and suggestions) or post, upload, input or submit to any South Auckland Shuttles & Tours Limited Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting South Auckland Shuttles & Tours Limited, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. South Auckland Shuttles & Tours Limited is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in South Auckland Shuttles & Tours Limited's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Financial & Credit Agreements

Please ensure that you fully understand the terms upon which you sign a credit agreement with South Auckland Shuttles & Tours Limited. If you are not completely sure contract legal advice or read the following section at Consumer.

http://www.consumer.org.nz/reports/contract-law

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE South Auckland Shuttles & Tours Limited WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. South Auckland Shuttles & Tours Limited AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE South Auckland Shuttles & Tours Limited WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE South Auckland Shuttles & Tours Limited WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

South Auckland Shuttles & Tours Limited AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE South Auckland Shuttles & Tours Limited WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. South Auckland Shuttles & Tours Limited AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL South Auckland Shuttles & Tours Limited AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE South Auckland Shuttles & Tours Limited WEB SITE, WITH THE DELAY OR INABILITY TO USE THE South Auckland Shuttles & Tours Limited WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE South Auckland Shuttles & Tours Limited WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE South Auckland Shuttles & Tours Limited WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF South Auckland Shuttles & Tours Limited OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE South Auckland Shuttles & Tours Limited WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE South Auckland Shuttles & Tours Limited WEB SITE.